Privacy Policy Statement

This privacy policy explains how Zoplaya collects, uses, and protects personal information of all website visitors in Canada.

Information We Collect

We may collect information to provide and improve our audit services and your website experience.

• Personal details such as name, email, and phone number if entered on our contact forms.
• Technical information about your device, including IP address, browser type, and pages viewed.
• Audit project data submitted through our forms or communications.
• Usage data collected via cookies and analytics for performance adjustments.

How We Use Data

Collected information supports technical audit delivery, user communication, and website improvements.

• To facilitate requested technical site audits or respond to contact inquiries.
• To analyze site usage and optimize user experience on zoplaya.com.
• To transmit priority recommendations and audit findings.
• To ensure security, comply with applicable Canadian privacy laws, and improve service quality.

Legal Basis for Processing

We process your data under Canada’s privacy legislation and with your consent where required.

Our processing aligns with Canadian privacy law (PIPEDA). You may withdraw consent for future communication at any time by contacting us.

Data Sharing

Your information may be shared with service providers when essential for provision of our services.

• Service providers assisting with website hosting, analytics, and technical audit support, subject to confidentiality agreements.
• Legal authorities only when mandated by law or regulation.
• No data provided to third parties for marketing or sales without express consent.

Data Security

We use reasonable safeguards, encryption, and industry best practices to protect information against loss, misuse, or unauthorized access. Data is stored on secure servers in compliance with Canadian regulations. However, no system is completely immune from risk.

Your Rights

Canadian residents enjoy data access, correction, and deletion rights.

• Request access to your personal information held by Zoplaya.
• Ask for corrections to inaccurate or outdated personal data.
• Withdraw consent for non-essential processing activities.
• Request erasure of personal data not required for service or legal compliance.

Cookie Practices

We use cookies and tracking tools for analytics and service improvement. See our Cookie Policy for details.

Cookie Policy Cookie Policy

Contact Us

Contact us with questions or concerns about your personal data or this privacy policy.

Policy Updates and Changes

We update this Privacy Policy from time to time. Changes will be posted on this page with the latest effective date.